Frequently Asked Questions

Making the decision to seek treatment for drug or alcohol addiction can seem like an overwhelming process. At Fountain Hills Recovery, our goal is to help you seek the best possible treatment for your needs and help you prepare for our program. We’ve answered a few of the common questions we receive about the program below, and our caring Admissions Team is here to support you through the entire process.

Q: How long is the program?

A: The length of program varies case by case. Length of treatment is based on a 30, 60, or 90 day commitment but actual length of stay is determined by availability, progress during your stay, and your individualized treatment needs.

Q: What can I bring with me?

A: You can bring almost anything you’d like. Anything is not approved for you to keep on your person can be locked up in our safe. Do not bring weapons of any kind, food/beverages, or anything that will distract you from your treatment goals.

Q: What does a typical day consist of in the program?

A: A typical day consists of group therapy, individual therapy, trauma therapy, equine therapy, yoga, and 12 step recovery. Programming activities vary from day to day to give our clients a mix of all the programs which has been proven effective forms of treatment. There is also some down time during the day to kick back by the pool, relax in the sauna, and time to  build a fellowship of recovered members of the community.

Q: What kind of activities do you do?

A: The activities that we do are to show you that it is possible to have fun sober. We do outings to movies, volleyball, basketball, cook-outs, game nights with cards and board games, and even miniature golf and go-carts. We even have a personal chef come in and do a fun, interactive cooking lesson for everyone to participate in.

 Q: Do I need to go to detox first?

A: It is always a good idea to have a medical detox but it is not always necessary. It depends on the substances used, length of use, and quantity of use. Detox is determined on a case by case basis. Contact our admissions team to learn more.

Q: Is my family part of my treatment program?

A: Family is a huge component in successful rehabilitation. We can do family therapy sessions, family visits and family outings. Family therapy offers a chance for the family to honest and open with each other to give each family member a chance to heal.  

Q: What does the meal program consist of?

A: To accommodate all dietary restrictions and personal preference, we do weekly grocery shopping where every client gets to choose the option of what they would like to eat and prepare. Our clients have access to a full kitchen where they can prepare and cook their meals.  

Q: Do you accommodate people with allergies or diet restrictions?

A: Yes. We accommodate people with allergies, diet restrictions and religious meal restrictions.

Q: Is it possible to work while I am in the program?

A: Our program has been designed to give our clients the highest chance of success. Taking time away from the stresses of work, school etc. gives you the time you need to focus on your recovery. We can help with any FMLA or Disability paperwork if necessary. Once our clients step down to our outpatient program, they have the option of living off site and working during non-programming hours.  

Q: Do you offer phone privileges?

A: Our clients have access to our house phones and phones at the clinic with therapist approval.

Q: Is your program covered by insurance?

A: Insurance is also a case by case situation. We take many health plans and PPO policies. Contact one of our admissions coordinators to find out if your insurance plan covers our program.

Q: My insurance only covers some of the costs of rehab. What other options do I have?

A: We have many financial/insurance options. We offer cash pay rates with courtesy billing to your insurance as well as payment plans. Contact us to get more information.

Q: I don’t have insurance but I need rehab. What are my options?

A: We offer cash pay rates to those who do not have insurance. We also work with lending companies if needed. Contact us to find out what the best option would be. Our admissions staff has experience with every kind of insurance or financial situation and would be happy to assist.

Q: Do you treat mental health?

A: Yes, we have a board certified psychiatrist on our staff that can help treat any underlying mental health situations. We specialize in dual diagnosis treatment.

Q: Do you take AHCCCS?

A: We are not approved to accept AHCCCS but we have different options and can work with you to create a payment plan to fund your treatment.